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  • OD Interventions case study: An employee morale problem

OD Interventions case study: An employee morale problem

12-Sep-2012

A case study of an OD intervention used to solve an employee morale problem.

I was called into a hospital by their HR manager. The hospital needed to improve morale amongst its nurses. But what started off as a morale problem, became more complex as I spoke to different stakeholders. The client wanted to solve the problem in a one day workshop for their managers. This case study provides details about:

  • The organizational problem
  • The thinking behind the design of the OD intervention.
  • The constraints I needed to work within.
  • The tools I used during the workshop.
  • The workshop design.
  • How I used a systems thinking tool called The Change Puzzle to achieve multiple benefits quickly.
  • What came out.
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